Xpherium is the company behind Intelligence Navigator, a unified AI business intelligence platform. Intelligence Navigator combines advanced analytics, statistical analysis, conversational analytics, AI chatbots, automated analytics workflows, and unified dashboards with sentiment analysis, dynamic pricing, forecasting, and competitor, customer, and document intelligence — all in one platform.

What is AI Analytics?

AI Analytics uses artificial intelligence to automatically analyze data, identify patterns, detect anomalies, and provide predictive insights. Xpherium's AI analytics helps businesses make data-driven decisions without requiring technical expertise.

Can I try Intelligence Navigator for free?

Yes. Intelligence Navigator has a forever-free plan with access to all analytics modules and no credit card required. Paid plans start at $19.99/month when you need more capacity, automation, or AI chatbots.

Is Intelligence Navigator one platform or separate products?

Intelligence Navigator is one unified platform. Data analysis, document intelligence, conversational analytics, AI chatbots, and agentic workflows are all built-in capabilities — Xpherium no longer sells them as standalone products.

What is a Customer 360 view?

It's a single unified profile per customer that combines usage, revenue, support, and sentiment data so you can understand and act on the full relationship.

How does churn scoring work?

AI analyzes behavioral and engagement signals to score churn risk and account health, and it explains the drivers behind each score so action is clear.

Can it identify upsell opportunities?

Yes. The platform highlights accounts with strong adoption and expansion signals so your team can prioritize the right outreach.

What data do I need to start?

Even a usage or billing export is enough to begin. The more sources you connect, the richer and more accurate the profiles and scores become.

Business Intelligence — turn data into decisions KPI Tracking — every metric, one screen Customer 360 — every account, one view Forecast — see what's coming before it happens Dynamic Pricing — prices that think for themselves Competitor Intelligence — know before they do Sentiment Analysis — read the room at scale AI Operations Center — your analytics autopilot AI Chatbots — assistants that know your business Sentinel Intel — catch anomalies early Account Intelligence — turn accounts into strategy Vision AI — turn PDFs, scans & images into data Dashboard Builder — build dashboards, no BI team Reports — analysis into polished reports Presentation AI — decks generated from your data Start free today — no credit card required

Customer Intelligence Platform

Find what's driving value across every customer

Intelligence Navigator unifies revenue, usage, and engagement into one profile per customer — then scores health, ranks your accounts, and surfaces who's at risk and who's ready to grow. One complete view, ready to act on.

A unified, scored profile for every customer
See where your revenue is really concentrated
Spot risk and expansion before renewal

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Customer 360 profile

CRM

Billing

Support

Product usage

Reviews

Spreadsheets

Customers by segment

Ranked by revenue & health

High value+9%

Developing+14%

At risk-6%

Dormant-3%

Which accounts are at risk before renewal?Where is my expansion upside?

Ask about any customer…

Your tools. Your rules. Any integration.

Salesforce

HubSpot

Slack

QuickBooks

Pipedrive

Stripe

Google Sheets

OneDrive

Google Business

GoHighLevel

The problem

Your customers are telling you what they need. The signals are just scattered and hard to read.

Customer data lives in silos

Revenue, product usage, support, and feedback each sit in a different tool. Without a connected view, no one can see the full account — only fragments that rarely line up.

Averages hide your real risk

A single blended number masks which handful of accounts carry your revenue and which ones are quietly slipping. The loudest customer is rarely the riskiest.

You find out too late

Without health scores and concentration signals, churn and missed expansion only surface after the quarter closes — long after you could have done something about it.

The solution

Connect every signal into one live customer view

Intelligence Navigator unifies your data into a scored, segmented view of every customer — ranked by revenue, health, and opportunity — so you always know who to focus on first.

Customer 360 · Results

Customers

362

Total revenue

$1.3M

Avg / customer

$3.5K

Growing

Declining

Revenue concentration

Top 5%36%
Top 20%40%
Everyone else24%

Top customers by revenue

Northwind Co.

Globex

Initech

Umbrella

Soylent

Unified profiles

A complete, scored profile for every customer

Intelligence Navigator stitches revenue, orders, usage, and engagement into one profile per account — then scores its health and explains the drivers behind the score. Open any customer and see the whole relationship at a glance, not a pile of disconnected reports.

One unified profile per customer or account
AI health score with the reasons behind it
Revenue, orders, and trend in context
Risk, renewal, and expansion signals surfaced

Northwind Co.

High valueEnterprise · since 2022

Revenue

$184K

Orders

1,204

Avg order

$153

Revenue trend

Usage up 18% MoMRenewal in 47 days2 expansion signals1 open support ticket

Prioritized action

Focus on the accounts that move the needle

Stop treating every customer the same. Intelligence Navigator ranks your book by revenue, health, and opportunity, then hands your team a prioritized queue — the accounts trending toward churn and the ones showing clear expansion signals — so the day starts with the work that matters most.

A ranked worklist of at-risk and expansion-ready accounts
Concentration analysis — see who really drives revenue
Segment your base by value and behavior
Catch declining accounts weeks before renewal

Today's priority queue

Ranked by health and opportunity

Live

Globex

Usage down 22% · renewal soon

At risk

Initech

3 expansion signals · ready for upsell

Expansion

Umbrella

Support spike · sentiment dipping

At risk

Soylent

Adoption up 40% · new teams active

Expansion

Vandelay

Champion left · low logins

At risk

Globex

Usage down 22% · renewal soon

At risk

Initech

3 expansion signals · ready for upsell

Expansion

Umbrella

Support spike · sentiment dipping

At risk

Soylent

Adoption up 40% · new teams active

Expansion

Vandelay

Champion left · low logins

At risk

Get one complete view of every customer

See how Intelligence Navigator turns scattered customer data into a scored, prioritized dashboard your whole team can act on — concentration, segments, top accounts, and revenue distribution at a glance.

Customer Intelligence

LiveAI SummaryExec

Revenue ConcentrationCustomer 360

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Top 5%
Top 20%
CR4

Top 10 CustomersCustomer 360

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Revenue DistributionCustomer 360

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Revenue TiersCustomer 360

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High
Medium
Low

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